Sounding the Alarm
The Telegraph-Journal daily newspaper, published in Saint John since 1862, is small by many standards, with about 10 dedicated reporters and editors. But its team’s dogged coverage, led by investigative reporter Michael Robinson, managed to place ambulance services front and centre as an election issue in the fall of 2018. The series starts with the tale of citizens being loaded into cars by concerned onlookers because ambulances (parked minutes away) failed to arrive. And as the investigation progresses, pushing past both stonewalling and misleading data, it reveals skyrocketing overtime payments, injuries and mental-health issues on the front line. In announcing its overhaul of the ambulance system in 2018, the new government cited the Telegraph-Journal’s coverage.